🎯 Booking Methods
🏥 International Department
Most major hospitals have dedicated International Medical Centers with English-speaking staff.
- Direct phone booking in English
- Email appointment requests
- VIP services available
- Higher prices but better service
- Interpreters provided
📱 Hospital WeChat/App
Each hospital has its own WeChat mini-program or mobile app for booking.
- Search hospital name in WeChat
- Requires Chinese phone number
- Interface usually in Chinese
- Can book 1-7 days in advance
- Free cancellation usually
🌐 Third-Party Platforms
Platforms like Haodf.com or 114 Health can book across multiple hospitals.
- Compare doctors easily
- Read patient reviews
- Mostly Chinese interface
- Some have English versions
- Payment via Alipay/WeChat
🚶 Walk-in Registration
Go directly to the hospital's registration desk or self-service machines.
- Same-day appointments
- May have long wait times
- Passport required
- Cash or card accepted
- Arrive before 7:00 AM
📋 Step-by-Step Booking Process
Choose Your Hospital
Browse our hospital listings by city or specialty. Check if the hospital has an International Department - most AAA-rated hospitals do.
💡 Tip: Look for hospitals with English websitesContact International Department
Call or email the International Medical Center. Explain your condition and preferred dates. They will help you find the right doctor.
💡 Tip: Send your medical records in advance for complex casesConfirm Appointment
You'll receive confirmation via email or phone. Note down: date, time, doctor's name, department, and building/floor location.
💡 Tip: Ask about estimated consultation duration and costsPrepare Documents
Gather your passport, medical records, imaging CDs, test results, and list of current medications. Bring copies in English and Chinese if possible.
💡 Tip: Download WeChat and set up payment before you goArrive at Hospital
Arrive 30-60 minutes early. Go to the International Department first - they will guide you through registration, payment, and direct you to the right clinic.
💡 Tip: Save hospital address in Chinese on your phone to show taxi drivers📄 What to Bring
✅ Pro Tips for International Patients
- Download a translation app (Google Translate works offline with downloaded Chinese)
- International departments usually accept major credit cards (Visa, Mastercard)
- Keep all receipts for insurance reimbursement
- Ask for an English medical report after your visit
🗣️ Language Assistance
Don't speak Chinese? Here are your options:
📞 Sample Hospital Contacts
International Department contacts for top hospitals:
🏛️ Peking Union Medical College Hospital
🏛️ Huashan Hospital
Location: Shanghai
Phone: +86-21-5288-9999
Email: [email protected]
Languages: English, Japanese, Korean
🏛️ The First Affiliated Hospital of Sun Yat-sen University
💡 Need More Help?
For hospital-specific contact information, visit each hospital's page on our site. Most International Departments respond to emails within 24-48 hours.
💳 Payment Information
📱 Mobile Payment
- Alipay international version
- WeChat Pay (requires Chinese bank)
- Most convenient once set up
- Works everywhere in hospital
💳 Credit Cards
- Visa and Mastercard accepted
- International Dept only usually
- May have 3% foreign transaction fee
- Keep receipts for reimbursement
💵 Cash (RMB)
- Accepted everywhere
- Exchange at airport or banks
- Bring enough for emergencies
- ATMs available in hospitals
⚠️ Important
Chinese hospitals typically require payment before treatment (pay-first model). For major procedures, you may need to pay a deposit upfront. Keep all receipts for insurance claims.